Privacy Policy
Who we are
ASN Intelligence LLC ("ASN", "we", "us") is a Florida limited liability company. We provide done-for-you AI-visibility and marketing services to businesses.
We sell to businesses, not to consumers. Most of the information we handle is business information — company names, business addresses, business phone numbers — rather than personal information about individuals. This policy covers both.
What we collect
Information you give us
- When you contact us or book a call: your name, email, phone number, company and whatever you write to us.
- When you become a client and complete our setup form: details about your business — legal and trading name, address, phone, hours, services, service area, licence or registration numbers, payment methods accepted, social profiles, logo, and descriptions of what you do. We ask for this because directory sites and AI systems ask us for it.
- Written authorisations you give us — for example, permission to create listings for your business, or to contact your customers for reviews on your behalf. We record the date and time you gave each one.
We will never ask you for a password. If we need access to a platform you own, we ask you to invite us as a manager or user instead, so you keep control and can remove us at any time.
Information we collect automatically
- Website usage: pages viewed, approximate location from IP address, device and browser type, and referring site. We use this to keep the site working and to understand what people read.
- Cookies: we use cookies for basic functionality and analytics. You can block or delete them in your browser; the site will still work.
Information we generate
- Measurement data: we ask AI systems — ChatGPT, Claude, Gemini, Perplexity, Google AI Overviews and Google AI Mode — questions that buyers in your category ask, and record whether your business was named and which sources were cited. This is data about your business's public visibility, not about any individual.
- Records of work we did: which listings we submitted, when, and the outcome.
How we use it
- To answer you, quote you, and provide the services you've engaged us for.
- To create and maintain business listings and profiles on your behalf, where you've authorised it.
- To measure and report on your visibility in AI answers.
- To take payment and send invoices and receipts.
- To keep records we're required to keep, and to resolve disputes.
We do not sell personal information, and we do not share it with third parties for their own marketing.
Phone calls and recordings
Some of our services involve answering and recording telephone calls — for example, an AI receptionist that answers a client's business line when they can't get to it.
Where a call is recorded, the recording is disclosed at the start of the call, before the conversation begins. If you do not want to be recorded, you can hang up, or ask to be transferred or called back on an unrecorded line.
Recording laws differ by state. Florida requires the consent of all parties to a recorded call (Fla. Stat. § 934.03), and other states differ. We disclose recording at the start of every recorded call so that anyone on the line can decide before they speak.
We use recordings and their transcripts only to deliver the service the call relates to — for example, passing a caller's message and details to the business they rang — and to check quality. We do not use them to build advertising profiles, and we do not sell them.
Text messages
If you give us your mobile number and opt in, we may send you text messages — a reply to a missed call, an appointment confirmation or reminder, or a follow-up to something you asked us about. Full detail, including how to stop, is on our SMS Terms & Consent page.
We do not sell, rent, or share your mobile number or your SMS consent with any third party for their own marketing purposes. Mobile information collected for text messaging is used only to send you the messages you agreed to. We share it with our messaging carrier solely to deliver those messages, and with nobody else.
Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. We keep a record of when and how you opted in, and we honour opt-outs immediately.
Data about our clients' customers
When we work for a business, we sometimes handle information about that business's customers — for example, a caller's name and number taken by an AI receptionist, or a customer list a client gives us so we can send review requests on their behalf.
In those cases the client is responsible for that information and for telling their own customers how it is used. We act on the client's instructions, use the information only to perform the service they engaged us for, and do not use it for our own purposes or sell it. If you are a customer of one of our clients and want your information removed, contact that business — or contact us and we will pass your request to them.
Who we share it with
We share information only with the providers we need to run the service, each under their own terms, and only what they need:
| Provider | What for |
|---|---|
| Stripe | Payments, invoices and receipts. Card details go directly to Stripe — we never see or store your card number. |
| Twilio | Telephone calls, call recording and text messages. |
| Supabase | The database behind your portal and our records. |
| Netlify | Website hosting. |
| Resend | Sending email. |
| Directory and listing sites | The business information you authorised us to publish on your behalf. This information is intended to be public. |
| AI providers | Queries about your business's public visibility, and content we draft for your review. |
We may also disclose information if the law requires it, or to establish or defend a legal claim.
How long we keep it
We keep information for as long as you are a client and afterwards for as long as we need it for the purpose it was collected — to answer questions about work we did, to meet tax and accounting obligations, and to resolve any dispute. When we no longer need it, we delete it or stop being able to connect it to you.
You can ask us to delete information about you at any time using the contact details below, and we will do so unless we are required to keep it.
Your choices and rights
Whatever state you're in, you can ask us to:
- tell you what information we hold about you,
- correct anything that's wrong,
- delete it, or
- stop sending you marketing.
We don't charge for this and we don't require you to create an account to ask. Email contact@asnintelligencellc.com and we will respond within 30 days. Some states — including California, Virginia and Florida — give residents specific statutory rights; we extend the rights above to everyone rather than asking where you live.
Security
We use encrypted connections, access controls, and reputable providers, and we limit who on our side can see what. No system is perfectly secure, and we won't claim otherwise. If a breach ever affects your information, we will tell you.
Children
Our services are for businesses. They are not directed to children under 13 and we do not knowingly collect information from them.
Changes
If we change this policy we'll update the date at the top. If a change materially affects how we handle your information, we'll tell current clients directly rather than relying on you to check this page.
Contact us
ASN Intelligence LLC
Florida, United States
contact@asnintelligencellc.com
(813) 957-9881